Is your money tangled in an ATM? However, be careful in this matter, otherwise it is difficult!

Everything is digital now. Cash transactions have largely declined. Mostly waiting for payments digitally.

Is your money tangled in an ATM? However, be careful in this matter, otherwise it is difficult!

ATM Withdrawal: Everything is digital now. Cash transactions have largely declined. Mostly waiting for payments digitally. However, it is imperative to keep a certain amount of cash with you for small needs. That is why people occasionally go to ATMs. In rural areas, however, a large percentage still rely on ATMs for cash.

It is natural to have a variety of difficulties when withdrawing money at an ATM. Once the server is down, your money will stop flowing online. It is natural to feel a lot of tension in such a situation. Efforts will be made to inform the bank as soon as possible in the event of such a situation. Also run to try to find out from the bank why the money was not credited and why the money did not reach the sent account. Now imagine, if you urgently need money for any work, what would you do if the money got stuck after completing the process of withdrawing money from the ATM machine? Let us know here what you can do in such a situation.

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Stuck in an ATM machine, What to do?

1. If the money is not withdrawn even after the completion of the ATM withdrawal process, as well as the money is debited from your account .. Do not worry about that situation, keep the transaction slip with you. Because this slip is a kind of proof. It proves how much money you have withdrawn from the ATM. However, if you do not receive the transaction slip, you can also withdraw it from the bank statement. If the slip is not received .. You can immediately get the slip of your last transaction through the Lost Transactions option. Keep it safe with you.

2. In fact, in this case, a written complaint should be made to the customer branch. In this case a photocopy of the transaction slip should be attached. This is because the transaction slip also has the time, place, ATM ID and response code from the bank printed on it. So this slip is necessary.

3. The Reserve Bank of India (RBI) has also issued some guidelines regarding this situation. Following these, you will get your money. According to these guidelines, banks are required to return the money within a week, failing which you can contact the Banking Ombudsman. If the customer does not return the money even after a week, the bank will have to pay Rs 100 per day.

4. If money gets stuck in the ATM machine, you can also call customer care immediately. But, if you do not get a proper response from there, you should go to your bank branch and lodge a complaint.

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